prevent@vaxhub.org +1 (833) 782-8426
Get in Touch

We're Here to Help

Your Health Partner

Questions about vaccination, partnerships, or our programs? Reach out — our team typically replies within 24 hours.

Contact Information

Multiple ways to reach us — choose what works best for you

Visit Us

1225 Prevention Way, Suite 200
Washington, DC 20001

Call Us

+1 (833) 782-8426

Mon–Fri, 9am – 6pm ET

Support Hours

24/7 Emergency Line

Standard: 9am – 8pm ET

Send a Message

Woodvale Grove, Westlands, Nairobi
+1 (833) 782-8426
Mon-Fri, 9am-6pm

Quick Answers

Find answers to commonly asked questions

How fast do you reply?

We reply within 24 hours on weekdays. For urgent medical/partnership matters, mention “URGENT” in subject line.

Do you have local offices?

We have regional coordinators in 15 countries. Contact us and we'll connect you with the nearest team.

Want to partner?

Great! Please use the form or email partners@vaxhub.org. Our partnerships team will reach out within 48 hours.

Media inquiries

For press or interviews, please contact media@vaxhub.org or call our press line +1 (833) 782-8426 (option 5).

Partner With Us

Join us in our mission to protect communities through vaccination and education. Let's work together to create a healthier future.